Patient Access Clerk - Laboratory - PT

UVALDE MEMORIAL HOSPITAL•Uvalde, TX

1d•Onsite

About The Position

Be the Friendly Face Behind Exceptional Patient Care At Uvalde Memorial Hospital, we know that a positive patient experience begins with compassionate and professional support. We are looking for a Patient Access Clerk to join our Laboratory team and help create a welcoming, efficient, and patient-centered environment for everyone we serve. This role is more than registration and scheduling — it’s an opportunity to provide reassurance, support healthcare teams, and make every patient interaction meaningful from the moment they walk through our doors.

Requirements

High school diploma or equivalent required.
Current BLS certification for healthcare providers required.
Strong communication, customer service, and organizational skills.
Ability to multitask, maintain attention to detail, and support a fast-paced healthcare environment.
A caring and dependable team player committed to exceptional patient service.

Nice To Haves

Previous healthcare, laboratory, or medical office experience preferred.
Experience with Electronic Health Records (EHR) systems preferred.

Responsibilities

Welcome patients with kindness and professionalism while assisting with registration and check-in processes.
Verify patient information, insurance details, and test orders accurately and efficiently.
Support laboratory operations through data entry, specimen coordination, and communication with clinical staff.
Answer phone calls, assist with patient questions, and provide clear pre-test instructions.
Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.
Help create a clean, organized, and positive reception environment for patients and visitors.
Collaborate with laboratory and radiology teams to support smooth departmental operations.
Provide excellent customer service and assist in resolving patient concerns with compassion and professionalism.