Patient Access Associate, Outpatient Women's Institute, FT, 7:30A-4P

Baptist Health South Florida • Boca Raton, FL

5d • Onsite

About The Position

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Requirements

• Complete and pass the Patient Access training course
• Ability to work in a high volume, fast-paced work environment
• Ability to perform basic mathematical calculations
• Detail oriented
• Organized
• Team player
• Compassionate
• Excellent customer service skills
• Excellent interpersonal communication skills
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.)
• Accurate typing skills
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines

Nice To Haves

• Basic knowledge of medical and insurance terminology
• Bilingual English, Spanish/Creole preferred

Responsibilities

• Coordinating patient flow
• Timely processing
• Maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns
• Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations
• Practicing the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED