About The Position

Your job is more than a job Be a welcoming presence for patients and visitors! As a Patient Access Associate, you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in processes while ensuring information is accurate, confidential, and handled with care. Your calm, professional approach helps patients feel informed and supported throughout their visit. You’ll collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and patient-focused environment within the hospital.

Requirements

  • Strong customer service and communication skills
  • Empathy, professionalism, and attention to detail
  • Ability to work effectively in a fast-paced healthcare environment
  • High School Diploma or GED (or equivalent experience)

Responsibilities

  • Greet patients and visitors in person and by phone
  • Schedule appointments and manage check-in processes
  • Register patients and verify insurance and demographic information
  • Scan and maintain required documentation
  • Explain financial responsibilities and collect payments when appropriate

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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