Patient Acc Rep-Intermediate
UT Health San Antonio•San Antonio, TX
•Remote
About The Position
This position is currently a work from home position, in a high-volume Inbound call center. Candidates will be required to identify and handle a variety of routine to complex patient inquiries or request while providing a high level of service. The Onboarding/Training program will occur both remotely and in the office over a period of 6-8 weeks. Access Specialist may be required to work in office at least twice a year or as needed.
Requirements
- High-volume Inbound call center experience
- Ability to handle routine to complex patient inquiries or requests
- Provide a high level of service
Nice To Haves
- Access Specialist experience
Responsibilities
- Identify and handle a variety of routine to complex patient inquiries or requests while providing a high level of service.
Benefits
- Medical - UT SELECT Medical insurance
- Dental - Three dental insurance plan options
- Vision - Fully insured Vision Care benefits
- Disability Insurance
- Flexible spending accounts (FSAs)
- Retirement - Teacher Retirement System (TRS) or Optional Retirement Plan (ORP)
- Voluntary retirement programs
- Generous leave program: Front-loaded Paid Time Off, Extended Illness Bank, Paid Family Leave
- 12 set paid holidays
- Employee discounts on services, tickets, and gym membership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
