About The Position

Provides support services for the clinical or anatomical laboratories by resolving problems with orders and specimens and responding to telephone inquiries about test results and specimen collection criteria. Duties may include preparing coolers for blood delivery, receiving blood product inventory, scanning digital slides, filing slides and tissue blocks, and performing equipment maintenance. The technician receives and delivers specimens and reports; compiles case data, including correct specimen-site designation where applicable; performs CLIA-waived laboratory testing where applicable; and registers and accessions patient material as required. Laboratory support functions may include developing and maintaining ordering and inventory processes, assisting with employee timekeeping, paying reference laboratory invoices, providing data-entry assistance, and maintaining glassware. The role records workload and quality-control information as required. It receives laboratory specimens and performs pre-analytical manipulation and preparation, including accessioning orders in the Laboratory Computer System, verifying specimen acceptability, aliquoting, plating specimens for microbiologic growth, preparing smears, and preparing specimens for testing or shipment. Shipping tasks require following laboratory policy and handling dangerous goods accurately, safely, and promptly. Depending on the site and department, the technician may provide internal or external courier services and ensure deliveries meet established timeframes. The position serves all age groups and requires continuing education, customer service-oriented communication, and maintaining a clean and safe work environment. Rotating weekends, holidays, and overtime may be required.

Requirements

  • Previous experience in a clinical laboratory, reference laboratory, or college-level laboratory coursework.
  • Previous experience using a personal computer and entering data.
  • High school diploma or equivalent.
  • Valid driver's license and acceptable driving record if required to drive between sites, dependent on location.
  • Complete required continuing education.
  • Maintain a clean and safe work environment.
  • Customer service-oriented communications.

Nice To Haves

  • At least two years of laboratory experience using basic laboratory principles and procedures and handling specimens.
  • One year of post-high-school education in a health science field.

Responsibilities

  • Resolve problems with laboratory orders and specimens and respond to telephone inquiries about test results and specimen collection criteria.
  • Prepare coolers for blood delivery and receive blood product inventory where applicable.
  • Scan digital slides and file slides and tissue blocks where applicable.
  • Perform daily, weekly, and monthly equipment maintenance.
  • Receive and deliver specimens and reports.
  • Compile case data, including accurate specimen-site designation, where applicable.
  • Perform CLIA-waived laboratory testing where applicable.
  • Register and accession patient material as required by the department.
  • Develop and maintain ordering and inventory processes or systems; assist with employee timekeeping; pay reference laboratory invoices; provide data-entry assistance; and maintain glassware, as assigned.
  • Record workload and quality-control information as required.
  • Receive laboratory specimens, accession orders in the Laboratory Computer System, verify technical specimen acceptability, and perform pre-analytical procedures.
  • Prepare specimens for analysis, including aliquoting, plating for microbiologic growth, specimen manipulation, and smear preparation.
  • Prepare specimens for shipment in accordance with laboratory policy and safe handling requirements for dangerous goods.
  • Provide internal or external courier services where applicable and deliver items within department-established timeframes.
  • Complete required continuing education, communicate in a customer service-oriented manner, and maintain a clean and safe work environment.
  • Work rotating weekends, holidays, and overtime as required.
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