Provides support services for the clinical or anatomical laboratories by resolving problems with orders and specimens and responding to telephone inquiries about test results and specimen collection criteria. Duties may include preparing coolers for blood delivery, receiving blood product inventory, scanning digital slides, filing slides and tissue blocks, and performing equipment maintenance. The technician receives and delivers specimens and reports; compiles case data, including correct specimen-site designation where applicable; performs CLIA-waived laboratory testing where applicable; and registers and accessions patient material as required. Laboratory support functions may include developing and maintaining ordering and inventory processes, assisting with employee timekeeping, paying reference laboratory invoices, providing data-entry assistance, and maintaining glassware. The role records workload and quality-control information as required. It receives laboratory specimens and performs pre-analytical manipulation and preparation, including accessioning orders in the Laboratory Computer System, verifying specimen acceptability, aliquoting, plating specimens for microbiologic growth, preparing smears, and preparing specimens for testing or shipment. Shipping tasks require following laboratory policy and handling dangerous goods accurately, safely, and promptly. Depending on the site and department, the technician may provide internal or external courier services and ensure deliveries meet established timeframes. The position serves all age groups and requires continuing education, customer service-oriented communication, and maintaining a clean and safe work environment. Rotating weekends, holidays, and overtime may be required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED