Pathology Support I
NeoGenomics•Aliso Viejo, CA
•Onsite
About The Position
NeoGenomics is seeking a Temporary Case Support Specialist I for its laboratory in Aliso Viejo, California. The role coordinates patient case logistics to help ensure operational turnaround times meet departmental standards and that Pathologist and client expectations are met. The position works Tuesday through Saturday, 7:00 a.m. to 3:30 p.m., in a dynamic, multi-tasking environment and supports the company’s mission of improving patient care.
Requirements
- High proficiency and learning agility with databases and software applications, including Microsoft Office programs.
- Excellent oral and written communication skills, including strong writing and proofreading capabilities.
- Ability to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual.
- Good visual acuity, including color perception, as required for certain departments.
- Ability to lift up to 50 pounds.
Nice To Haves
- Associate or bachelor’s degree in a science field preferred; prior work experience will also be considered.
- At least one year of experience in the medical field or a clinical laboratory is highly preferred.
Responsibilities
- Prioritize and monitor cases throughout the day and provide status updates as needed.
- Assess caseloads and distribute cases to Pathologists.
- Serve as a liaison between the Pathology Department and Client Services, Lab Operations, Sales, and Marketing, responding promptly and accurately to requests.
- Troubleshoot missing or delayed cases and resolve discrepancies.
- Facilitate add-on test requests for Pathologists.
- Monitor and manage the daily sending of consult cases to consultants.
- Facilitate pathology report changes, including amendments, addenda, and corrected reports.
- Use provided guidelines to capture relevant clinical information and patient history from medical charts and clinical documentation, and enter it into the laboratory information system (LIS).
- Monitor, collect, and transport cases to and from labs, pathology support areas, and Pathologist offices.
- Organize materials for outside referrals and ensure receipt of materials released to outside facilities.
- Perform administrative duties, including copying, filing, data entry, faxing, and quality control of spreadsheets.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
