Pathology Reporting Specialist

Fairview Health Services•Minneapolis, MN

2d•Onsite

About The Position

The Pathology Reporting Specialist (PRS) performs a variety of tasks in assistance to pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, billing entry, and billing audits. Tasks include data input and control of consult cases, research requests, administrative documents, and anatomic pathology quality assurance program material. Responsibilities also include coordinating patient case correspondence/materials, ordering tests and stains for cases, answering telephones, and providing related follow-up and resolution, participation in process improvement which includes data collection, and coordinating case conference materials. PRS must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and customer service skills. Possess a strong knowledge of pathology ordering, resulting, and billing practices. The PRS collaborates with the customers of the laboratory to promote patient and provider experience. The PRS works independently under general supervision.

Requirements

A.A./A.S. or 24 credits college coursework. Diploma or transcript must be provided.
Must be proficient with office suite products and skilled with general computer applications.

Nice To Haves

Medical terminology course
2 years of laboratory, medical transcription, or administrative coordinator work
Knowledge of medical terminology

Responsibilities

Follow all department standard operating procedures.
As needed, serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the department.
Can trouble shoot and resolve problems as they present themselves. Seeks assistance appropriately for problems or unusual situations outside their training or experience.
Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication, and conflict resolution. This may include: Explaining test procedures when applicable to clinicians in a manner geared to gain their confidence and cooperation
Follow and adhere to laboratory SOPs, quality assurance, and performance improvement and compliance programs. Demonstrates competency and compliance with all regulatory agency policies