Patch Plan Program Manager

SBS•Portland, OR

1d•$60 - $65

About The Position

The Patch Plan Program Manager is responsible for planning, coordinating, and driving enterprise patch management activities across technology teams. This role ensures operating systems, applications, and infrastructure components are patched in a timely, risk-based manner to reduce security exposure while maintaining system stability and business continuity. This role serves as the central point of coordination between infrastructure, application owners, cybersecurity, OT/SCADA stakeholders, change management, vendors, and business teams. Responsibilities include coordinating patch schedules, maintenance calendars, testing and deployment activities, remediation progress, patch-related risks and exceptions, and compliance reporting for leadership.

Requirements

7+ years of progressive project management leadership experience.
Thorough knowledge of project and program management theories, models, methodologies, and best practices.
Demonstrated success applying project management concepts and techniques across large, complex, mission-critical projects or programs.
Experience coordinating cross-functional technology initiatives across infrastructure, applications, cybersecurity, business teams, vendors, and change management.
Strong communication and presentation skills with the ability to engage stakeholders at all levels of the organization.
Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
Ability to facilitate meetings, drive alignment, and manage difficult conversations with tact and diplomacy.
Ability to gain and maintain credibility with technical teams, business partners, and executive stakeholders.

Nice To Haves

Understanding of business process improvement and change management preferred.
Experience with enterprise patch management, cybersecurity remediation, infrastructure programs, or compliance-driven technology initiatives preferred.
Experience working with OT/SCADA environments preferred.
Master’s degree in business, technology, or a related field preferred.
PMI, PMP, or equivalent project/program management certification preferred.

Responsibilities

Lead large, complex strategic projects and programs, taking accountability for successful delivery of results.
Manage project/program teams, including internal project managers, technology teams, business stakeholders, vendors, and external resources.
Develop project plans, budgets, scope, timelines, outcomes, and deliverables using PMO tools, templates, and best practices.
Coordinate enterprise patch management schedules, deployment timelines, testing activities, and maintenance windows across infrastructure, application, cybersecurity, and OT/SCADA teams.
Identify, manage, and resolve inter-project and program dependencies, working closely with project managers and key stakeholders.
Track remediation progress, patch-related exceptions, risks, blockers, and compliance status.
Conduct analysis to estimate, monitor, and track project costs, budgets, risks, and resource needs.
Create and maintain the project/program operating model, including governance structure, reporting cadence, stakeholder engagement, and steering committee updates.
Define resource requirements and negotiate availability with resource managers.
Manage vendor relationships to ensure vendor schedules, costs, deliverables, and dependencies align with the overall project plan.
Establish, maintain, and update project/program risk logs, issue logs, decision logs, and status reporting.
Resolve project issues and escalate risks, dependencies, or blockers as appropriate.
Manage project change control processes in accordance with existing policies and procedures.
Ensure project-related documentation is accurate, complete, and maintained throughout the program lifecycle.
Communicate project/program status, risks, milestones, and compliance metrics to leadership and stakeholders.