Pastry Shop Attendant - Dominique Ansel Bakery - Steady Extra - (Caesars Palace LV)

Caesars Entertainment • Las Vegas, NV

10d • Onsite

About The Position

The primary responsibility of the Pastry Shop Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverages per guest’s request. This role involves executing store operations during scheduled shifts, maintaining a calm demeanor during high-volume periods, and upholding Dominique Ansel standards. The attendant will prepare food and beverages to standard recipes or customized requests, provide consistent quality, and maintain a clean and organized work environment. They will also be responsible for customer service, accurate order input and transaction processing, and assisting co-workers and new staff.

Requirements

• Previous cash handling experience required.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.
• At least 1 year of related experience.
• Previous experience in a similar resort setting.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires teamwork with other staff members.
• Ability to work from a standing position for extended periods of time.
• Ability to perform reaching and stooping motions repeatedly.
• Visual ability needed to accurately measure ingredients, prepare recipes, or check for cleanliness.
• Requires standing, walking, and lifting a minimum of 60lbs repeatedly.
• High School education or equivalent.
• Must have a current and valid Health Card.
• Must have a current and valid TAM Card (Alcohol Beverage Certification).

Responsibilities

• Accurately handle cash register transactions.
• Greet customers cheerfully at the register and thank them when they give their order.
• Prepare food and beverages accurately and within a standardized time.
• Maintain and follow Dominique Ansel standards and pass company inspections.
• Keep the work area clean and organized.
• Responsible for proper rotation of stock.
• Serve food from the display counter and handle retail sales.
• Keep equipment clean and report any maintenance issues to the manager.
• Understand and practice first in first out (FIFO) for health, safety, and security.
• Execute store operations during scheduled shifts.
• Organize opening and closing duties.
• Maintain a calm demeanor during periods of high volume or unusual events.
• Follow health, safety, and sanitation guidelines for all products.
• Utilize operational tools to achieve operational excellence.
• Heat food and prep food using outlet equipment, meeting all food recipe requirements and standards.
• Prepare food and beverages to standard recipes or customized requests.
• Provide quality beverages and food products consistently.
• Clean/bus tables, organize and replenish lobby area, stock shelves and/or food products (BOH & FOH).
• Put away deliveries, fulfill customer orders, sweep, mop floors, change out trash cans, remove trash for work area, and perform other detailed or deep cleaning duties.
• Provide fast, friendly, professional, and responsive customer service.
• Accurately input all orders into the POS terminal.
• Accurately post all transactions on the POS terminal, giving correct change and accounting for all cash, charge, and complimentary sales.
• Make drinks to order in accordance with established recipes and time guidelines.
• Prepare, package, and deliver pastries and retail to customers in a timely manner.
• Maintain high levels of customer service at all times.
• Maintain appropriate level of stock items in the area.
• Assist in maintaining display cases and pastry par levels.
• Assist with packaging product and building amenities.
• Keep designated working area clean and organized and assist in maintaining cleanliness of surrounding areas and condiment areas.
• Assist all co-workers as needed.
• Assist in training new pastry shop attendants and new management staff.
• Perform periodic cleaning tasks assigned by Management.
• Attend mandatory meetings and training classes.
• Resolve guest complaints expeditiously and inform Management of the complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED