Assistant Manager-Dominique Ansel Bakery (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV

20h•Onsite

About The Position

The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. This role manages the day-to-day operation of the restaurant in accordance with established policies and procedures, and establishes and administers training programs, including new employee orientation. The Assistant Manager directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. They coordinate the maintenance and development methods for high-quality food preparation and assist in the maintenance and development of procedures for food service, presenting menu items for maximum customer satisfaction. Additionally, they maintain an efficient scheduling program, instruct personnel on safety policies and procedures, monitor food appearance, and address customer complaints promptly. The role involves compiling various reports, monitoring work of Food Cashiers, and ensuring compliance with established procedures. The Assistant Manager also counsels, guides, and instructs personnel, prepares performance reviews, and recommends personnel actions such as hiring, promotion, demotion, release, and wage adjustments. They also interview potential employees.

Requirements

Must be 21 years of age or older
Work requires effective communication in English, both verbal and written form in a professional manner.
Work requires a minimum of an associate’s degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year-for-year basis.
Work requires five years of restaurant/food service, including 3 years supervisory experience
Must present a neat and professional appearance.
Work requires ability to compile, compute, and analyze pertinent data needed for reports
Work requires flexibility to work various shifts.
Work requires knowledge of computer programs including Word, Excel, Windows, LMS.
Fast paced environment, multiple tasks to be handled under time constraint.
Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

Nice To Haves

Preferred: Bachelor’s Degree in Hotel or Restaurant Mgmt.
Work prefers Bilingual abilities

Responsibilities

Manages the day-to-day operation of the restaurant in accordance with established policies and procedures.
Establishes and administers training programs within the restaurant, including new employee orientation.
Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.
Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.
Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.
Act immediately on all customer complaints to ensure that corrections are made when possible.
Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage.
Monitors work Food Cashiers to ensure that established policies and procedures are being followed.
Oversees all follow-up work to ensure non-recurrence of cashier errors; work closely with Business Office and Internal Audit to ensure compliance with established procedures.
Counsels, guides and instructs assigned personnel in the proper performance of their duties.
Prepares and coordinates the periodical performance reviews of assigned personnel.
Recommend changes including hiring, promotion, demotion and release of personnel; recommend wage and salary adjustments for personnel within established guidelines.
Interview potential employees who have been recommended by Personnel.