PAS Intake Coordinator

Exalt Health Opco LLC • Garland, TX

1h • Remote

About The Position

The PAS Intake Coordinator is an entry-level role focused on efficiently and accurately completing the Pre-Admission Screening (PAS) tool. This role is designed to accelerate the admission workflow by handling the clerical assembly of patient files. The Coordinator will gather data from hospital systems and field staff to ensure all administrative fields in the PAS are finalized, enabling the clinical team to provide final approval more quickly. This position is ideal for individuals with strong organizational skills, those with teaching backgrounds, or individuals with administrative certifications.

Requirements

• High School Diploma or GED (Minimum Requirement).
• Prior experience in healthcare is not required; we will train candidates who demonstrate close attention to detail and strong computer literacy.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Ability to learn and navigate Electronic Medical Record (EMR) software quickly.
• Candidates must reside within a United States time zone.
• Employees must be willing to work a schedule that aligns with operational windows (e.g., a "staggered start" to ensure coverage from the start of the Eastern business day through the close of the Arizona business day).
• Consistent access to a reliable, high-speed internet connection is mandatory.
• Must maintain a professional, quiet work environment suitable for video conferencing and focused data entry.
• Candidates are expected to be fully present and engaged during their designated shift.
• Coordinators must respond to inquiries via Phone, Email, and Microsoft Teams Chat within one hour of receipt.
• Participation in a daily "Stand-Up" meeting via Microsoft Teams is required to review the referral queue, discuss roadblocks, and align on daily volume priorities.
• Indicators on Microsoft Teams must accurately reflect current work status.
• Organizes and prioritizes tasks and projects, accurately completing job responsibilities within the specified time constraints.
• Excellent attention to detail and accuracy.
• Analytical and problem-solving abilities.
• Ability to work under deadlines and handle multiple tasks.
• Speaks and communicates English effectively in verbal and written format; writes legibly.
• Reading and comprehension at the level necessary to perform job duties appropriately.
• Works cooperatively with co-workers and other hospital employees
• Functions proficiently in a Microsoft Windows environment (Outlook, Word, Excel, PowerPoint).
• Ability to lift up to 20 pounds with or without assistance.
• Ability to stand, sit, reach, push, pull, stoop, kneel, crouch and/or crawl, grasp, use fine finger movement.
• Has regular, reliable, and predictable attendance and punctuality.
• Adheres to Standards of Business Conduct.
• This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.

Nice To Haves

• Teaching Certifications are highly desirable due to the transferable skills in documentation, organization, and information synthesis.
• Medical Billing or Coding certificates are a significant plus.
• Training or experience with Microsoft Copilot (or comparable Generative AI software) is a plus.

Responsibilities

• Accurately input patient demographics, history, and referral details into the PAS documentation system.
• Prioritize incoming referrals to ensure "real-time" document completion, directly supporting the speed of the Hospital Liaison team.
• Audit files for missing signatures, incomplete contact information, or missing insurance details prior to clinical review.
• Utilize AI-assisted tools (such as Microsoft Copilot) to summarize data points, draft communications, and organize high volumes of referral information.
• Work closely with the Corporate Director of Patient Analytics to ensure data entry aligns with corporate tracking standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED