PAS CLERK

McKenzie Health System • Sandusky, MI

3d • Onsite

About The Position

Arranges for the efficient and orderly registration of patients and ensures that accurate patient demographic information is entered in HIS, ensures insurance information is collected and verified, reviews patient insurance coverage and uses estimator to determine amount due, collects payments; Serves as switchboard operator; Serves as customer service representative, cordially greets and receives hospital guests, ascertains their needs, and appropriately directs visitors and callers. Performs multiple clerical duties including the scheduling of patients for clinics and OP services; Acts as a communication resource for all customers, visitors and guests.

Requirements

• High School Diploma required
• Previous experience with computer systems, required
• Ability to read, write and speak English language
• Excellent interpersonal and communication skills, required
• Ability to manage multiple tasks in a stressful situation while maintaining composure and excellence in the delivery of registration and customer services
• Exhibits exemplary critical thinking, and technical skills essential to job
• Evidence of a sense of responsibility, initiative, honesty and a positive attitude
• Knowledge of/or ability to learn to use various office equipment including: computers, multiple computer software programs, copiers, fax, printers, multi-line phone system, and other office equipment
• Ability to type efficiently and spell accurately
• Clear diction and good hearing are essential for interviewing and communicating with customers
• Ability to effectively communicate with angry customers, guests in a manner that reflects a professional and caring approach
• Ability to maintain confidentiality of records and information

Nice To Haves

• Knowledge of health insurance verification/co-pay/coinsurance/deductibles/collecting payment, preferred
• Knowledge of basic medical terminology, preferred
• 1 to 2 years previous experience as biller/registration clerk/customer service, preferred

Responsibilities

• Efficient and orderly registration of patients
• Accurate patient demographic information entry into HIS
• Collection and verification of insurance information
• Review of patient insurance coverage and determination of amount due using an estimator
• Collection of payments
• Serving as switchboard operator
• Serving as customer service representative, greeting and directing guests and callers
• Performing clerical duties including scheduling patients for clinics and OP services
• Acting as a communication resource for customers, visitors, and guests

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED