PAS Bed Placement Coordinator EOW/EOH Days 8 hours

Mass General Brigham•Salem, MA

21h•Onsite

About The Position

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

Requirements

Windows application knowledge
Knowledge of third party payers and their specific requirements
Typing skills with a minimum of 40 WPM
Excellent customer service skills
Insurance knowledge
Medical terminology
Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members
Keyboard, Computer and office machine experience
Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information
Communication skills and the ability to identify and convey any problems to the Manager of Access
Analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement
Ability to pay close attention to detail to enable accuracy of information
Thorough understanding of third party payer requirements and regulations
Effective communication and interpersonal skills to exchange information and build rapport with others
Ability to identify, report and resolve issues appropriately
Previous medical/hospital experience with exposure to billing/insurances and Windows applications required
High School or GED required

Nice To Haves

Associate Degree preferred

Responsibilities

Manages the daily operations relative to patient bed assignments within the Medical Center.
Ensures the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient.
Obtains all necessary information from the patient in a professional and caring manner.
Distributes information to appropriate departments expeditiously.
Obtains legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc.
Assists in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings.
Promotes customer service in daily dealings with anyone with whom we come in contact in the Admissions/Registration Department.