Party Host

Triple Shift Entertainment•Port Arthur, TX

10d•Onsite

About The Position

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Party Host follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the events area. The Party Host is responsible for creating a fun and enjoyable event and will help coordinate events and ensure that everything runs smoothly on the day. Welcoming guests, answering questions, and liaising with venue team members to ensure a fun and enjoyable event is part of their duties.

Requirements

Proven experience in the hospitality or customer service sector.
Excellent management, organizational, and planning skills.
The ability to anticipate problems and make contingency plans.
Great interpersonal and communication skills and a positive attitude.
Be flexible and approachable.
Work effectively as a team contributor on all work assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees.

Nice To Haves

High school diploma or GED.

Responsibilities

Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that details are handled properly, and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Greet and welcome all participants, parents, and guests.
Decorate the space to host the Event.
Organize and facilitate games and/or activities.
Lead the party in Birthday celebration and cake distribution.
Answer questions and/or direct questions to the appropriate person.
Help to create and ensure a safe program environment which may include program set-up and clean-up and general cleaning of spills and/or notify facility staff.
Administer and/or assist with basic First Aid and completion and submission of accident report forms.
Facilitate conflict resolution and independently problem-solve.
Other duties as assigned.