Parts Wholesale Counterman

Rockland CDJR•Nanuet, NY

2d•Onsite

About The Position

Our Dealerships seeks a full time, motivated, Parts Wholesale Advisor Counter Person to enhance our service team! We are seeking a Parts Wholesale Advisor to join our professional team. As a Wholesale Parts Advisor, you will handle incoming phone calls, assist customers on the retail counter as needed, solicit/develop wholesale accounts, process all wholesale orders both online and via phone, coordinate deliveries/pick-ups and parts drivers.

Requirements

Dealership parts sales experience
Excellent phone and communications skills
Dependability
Attention to detail
Outstanding customer relations
Customer-oriented, self-motivated team player
One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting.
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record.

Nice To Haves

Unlimited career potential
Enthusiastic individual who wants to work for a mission driven company
Desire to Succeed
Opportunity to grow into a management position

Responsibilities

Pull purchases from stock.
If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
Answer phone calls, providing price quotes and other information.
Set up orders for daily shipment, delivery, or pick up.
Verify "will call" and "back order" files weekly and return to vendors, or stock those items not required.
Solicit assigned accounts by phone.
Order parts not in stock if.
Answer wholesale parts phones.
Be friendly, professional and efficient when working with all customers, both on the phone and in person.
Provide the same high level of service to the other dealership departments as is given to other customers.
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keep your work station and area clean and uncluttered.
Advise Parts Manager when areas of the department are not in satisfactory condition.
Keep current on new products and product updates.
Participate in all training programs that are made available.
Participate with the Parts Manager in maintaining a Lost Sale Tracking program.
Clean computer terminals and printers daily.
Must be insurable by company insurance carrier.
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Benefits

Positive working environment
Opportunities for professional growth through training and advancement from within the organization
Medical
Employee discounts on vehicle purchases, parts and service
Paid-time-off
Comprehensive employee recognition programs
Continued training through the manufacturer
Opportunities for career advancement
Comprehensive training
Competitive compensation