Parts Warehouse Representative

Penske Automotive Group•Round Rock, TX

About The Position

Round Rock Honda, a Penske Automotive Group dealership, is seeking a Parts Warehouse Representative to help deliver exceptional customer experiences. The role is responsible for accurately checking in and stocking received parts, receiving stock, and filling parts orders with a high degree of accuracy, speed, and efficiency. The representative works with service drive employees to support timely turnaround of parts for internal jobs and must comply with applicable regulations and company policies. The position involves prolonged standing, frequent movement, repetitive motion, and handling parts, with an assistance device required for lifting over 50 pounds and available as needed for frequent lifting or carrying of objects weighing up to or over 35 pounds. Evening, weekend, and holiday work may be required.

Requirements

  • High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.
  • At least one year of experience working in a service drive or at an auto parts retailer or wholesaler.
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-oriented attitude.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Safe working knowledge of shop tools and equipment.
  • Excellent customer service skills, including the ability to use empathy, technical expertise, and company policies to satisfy customer requests.
  • Ability to understand and comply with federal, state, and local regulations affecting the Parts department, including hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know requirements.
  • Ability to ensure proper use of safety equipment.
  • Computer proficiency.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to process data and organize it for management analysis.
  • Ability to perform arithmetic calculations, compute rates, ratios, percentages, discounts, interest, and commissions, and interpret bar graphs.
  • Ability to understand and follow work rules and procedures and carry out written, oral, or diagram instructions using common sense.
  • Ability to work independently and complete assignments within given instructions, routines, and accepted practices.
  • Ability to interact well with others and positively influence department, dealership, and organizational morale.
  • Valid driver's license.
  • Ability to meet the physical demands of the job, including prolonged standing; regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking; hearing and talking; repetitive motion; and lifting or carrying parts with assistance as described.

Nice To Haves

  • Dealership experience.
  • Brand knowledge.
  • Associate's degree or equivalent and two years of related experience and/or training, or an equivalent combination of education and experience.
  • ASE Certification.
  • i-Car Certification.
  • Specific manufacturer's certification.

Responsibilities

  • Accurately check in received parts and stock shelves.
  • Receive stock and fill parts orders accurately, quickly, and efficiently.
  • Work with service drive employees to ensure timely turnaround of parts needed for internal jobs.
  • Comply with regulations affecting the Parts department and follow company policies.
  • Perform tasks accurately and fairly in accordance with local, state, and federal statutes.
  • Use proper safety equipment and follow applicable safety procedures.

Benefits

  • Comprehensive benefits program, including medical, dental, and vision care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
  • State-of-the-art facilities and excellent working conditions.
  • Competitive compensation.
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