Parts - Warehouse Coordinator

Pacific Coast Trane • Concord, CA

2d • $18 - $20 • Onsite

About The Position

Pacific Coast Trane/Fix Air is seeking a Parts Warehouse Coordinator for our Concord location. This position primarily supports warehouse operations, including shipping, receiving, inventory organization, and material handling. The employee will also be cross-trained to occasionally assist customers with parts orders, inquiries, and other customer service needs.

Requirements

• Minimum of two years of prior experience in a similar role.
• Ability to operate a forklift, hand truck, pallet jack, and other warehouse equipment.
• Experience with ERP and CRM systems
• Ability to provide professional and courteous customer service.
• Ability to lift and move products weighing up to 50 pounds, with or without reasonable accommodation.

Nice To Haves

• Forklift certification is a plus

Responsibilities

• Execute quote and order management processes with a high level of accuracy to expedite fulfillment and ensure customer satisfaction and timely delivery, including entering quotes and invoices and following through on fulfillment.
• Be responsible for all inbound and outbound shipments and receiving.
• Maintain office and warehouse equipment and supplies required for effective operation.
• Stock and arrange products and parts to ensure warehouse inventory turns.
• Handle equipment and parts unloading and loading.
• Communicate well with delivery representatives
• Delivery Paperwork process orientated
• Unloading and loading trucks using a forklift
• Provide support to customers in person or via phone/email and find the best method to resolve problems to ensure customer satisfaction.
• Process customer orders and respond to inquiries, questions, or complaints regarding Parts and Supply offerings, and offer solutions to ensure customer satisfaction and future sales.
• Keep current knowledge of Trane products, offerings, and promotions to provide premier customer experience and drive sales.
• Inspect parts and equipment for damage
• Maintain flexibility to work overtime/weekends, as required.

Benefits

• We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed