Parts Support Specialist | Shipping & Receiving
About The Position
The Parts Support Specialist is a critical member of the team that keeps our service operation running accurately, efficiently, and on time. At Mercedes-Benz of Marin, we operate at the highest standard of the luxury automotive industry. This standard doesn't start on the showroom floor -- it starts in the parts department. Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
Requirements
- High school diploma or equivalent required
- 1 to 3 years of shipping and receiving or warehouse operations experience strongly preferred
- Familiarity with basic automotive components -- you know the difference between a rotor and a caliper
- Hands-on experience with carrier software -- UPS, FedEx, DHL, and freight platforms
- Proficient with basic computer programs and dealership management or inventory systems
- Physically capable of standing and walking on hard warehouse floors for extended periods and frequently lifting and moving bulky automotive components weighing 50 to 70 pounds
- Valid driver's license with a clean driving record
- Professional, reliable, and detail-oriented -- accuracy in this role directly impacts the service department and the guest experience
Nice To Haves
- Previous experience in an automotive parts department or dealership setting a strong plus
- Forklift certification preferred -- or willingness to obtain
Responsibilities
- Receive, count, weigh, and verify all incoming parts inventory against purchase orders, packing slips, and bills of lading -- documenting any shortages, overages, or transit damage with precision
- Process outbound shipments accurately -- generating shipping labels, utilizing postage meters, and navigating carrier software including UPS, FedEx, DHL, and freight companies
- Coordinate professionally with freight carriers, delivery drivers, and external parts suppliers -- representing Mercedes-Benz of Marin with a polished, professional demeanor
- Stock, organize, and maintain parts inventory to ensure accurate storage and fast retrieval for the service team
- Safely operate material handling equipment including pallet jacks to move and stage incoming and outgoing shipments
- Identify and communicate basic automotive components -- supporting accurate parts matching and minimizing order errors
- Maintain a clean, organized, and safe receiving area that reflects the operational standards of a premier luxury dealership
- Support the parts team with additional logistics and administrative tasks as needed
Benefits
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- On-the-job training and support
- Clear path for growth within the parts department and broader Swickard organization
- Employee vehicle purchase and service discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
