Parts Support Specialist- Warehouse

Vermeer Heartland•Washington Court House, OH

4d•Onsite

About The Position

Vermeer Heartland is a family-owned, full-service dealer of Vermeer industrial equipment across four states. With decades of experience in the industry, our team sets itself apart with our strong customer-focus and growth-mindset. We are currently seeking a Parts Support Specialist- Warehouse at our Washington Court House, OH location. If you’re ready to join a team that is passionate about enhancing the customer experience, we would like to hear from you!

Requirements

High school diploma or equivalent preferred.
Formal technical school training is a plus.
1 year of experience as a Warehouse Coordinator, Parts Counter or equivalent in a dealership environment preferred.
1 year of experience with Vermeer industrial equipment or equivalent commercial, agricultural or material handling equipment is preferred.
Valid driver’s license and able to meet Heartland insurance providers qualifications.
Ability to sit, stand, lift and lower repeatedly and for extended periods in both internal and external environments.

Nice To Haves

High-level of computer proficiency with ability to utilize CDK operating system.
Ability to multi-task and work efficiently in a fast-paced, high-demand role on a consistent basis.
Demonstrated understanding of mechanical systems, components and parts, along with familiarization and use of associated technical terms.
Excellent people management and communication skills for both internal co-workers and external customers and suppliers.
Available on short notice to work overtime as customer demand or Vermeer Heartland operations dictate.

Responsibilities

Maintains a clean and organized workspace, including but not limited to, warehouse space, lot locations, and customer "will call" location.
Operate forklift to load and unload shipments of parts and equipment.
Utilize available resources to effectively meet customer needs and enhance the customer experience.
Establish Vermeer Heartland as a trusted partner by conveying a professional and knowledgeable presence to both customers and internal team members.
Receive orders ensuring accurate count of items and prompt entry into the inventory management system.
Manage customer accounts, including sales order, shipping and return information.
Pull customer orders for shipping, transfer, or customer pick-up.
Organize parts inventory by arranged bin location system, adding locations as necessary within guidelines.
Completes regular cycle counts and inventories within the warehouse and lot locations.
Ship all parts, ensuring accurate entry into third party shipping software.
Commit to continuous learning through online and instructor-led training programs.
Maintain cleanliness of Heartland property and equipment, including collecting trash/recycling and snow removal.
Follow all safety rules and regulations, adhering to all policies and procedures.