Parts & Supplies Sales Manager
Lennox International•Austin, TX
•Remote
About The Position
This Parts & Supplies Manager will develop new prospects and interact with existing customers to increase sales and gross profit of Lennox parts & supplies business. The role involves selecting correct products based on customer needs, facilitating vendor relationships and aftermarket sales training, negotiating prices and terms, ensuring high post-sales satisfaction, and coaching sales representatives on selling HVAC aftermarket parts and supplies.
Requirements
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires at least five years related experience.
- Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
- Requires knowledge of principles and methods for showing, promoting, and selling products or services. (This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems)
- Knows principles and processes for providing customer service. (This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
- Effective at written and verbal communication.
- Requires intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.
Responsibilities
- Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
- Facilitates vendor relationships and aftermarket sales training at the local level.
- Negotiates prices and terms of sales and service agreements.
- Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
- Will coach and mentor sales representatives on selling HVAC aftermarket parts and supplies.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
