Parts Supervisor

Wajax • Saskatoon, SK

4d • Onsite

About The Position

Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts and warranty programs. Responsible for day-to-day support of the business of Parts sales to customers. Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch. Identify issues and work with branch co-workers to resolve them in a timely manner. Provide training and support for all Parts reps. Manage parts personnel performance, safety, training and customer service. Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations.

Requirements

• College diploma / Post secondary Education in Commerce, General Business or other related discipline
• 3-5 years related experience in service, parts, supply chain or product support operations
• Experience working with budgets, analyzing budgets and developing targets
• Microsoft Office, including Outlook, Excel, Word and PowerPoint

Responsibilities

• Responsible for day-to-day support of the business of Parts sales to customers
• Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch
• Identify issues and work with branch co-workers to resolve them in a timely manner
• Provide training and support for all Parts reps
• Manage parts personnel performance, safety, training and customer service
• Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums)
• health spending account
• Wajax led e-learning, and product training through industry leading manufacturers
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards
• Company matched pension plan
• Award-Winning Health and Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree