Parts Counterperson

Rockstar Recruiting • Livonia, MI

8d • Onsite

About The Position

Parts Specialist Livonia, MI | $20–$30/hr | Full-Time | Monday–Friday Day Shift If you’ve worked a parts counter, you know the job isn’t just looking up a part number and handing over a box. You need to know what you’re looking at, ask the right questions, track down the right part, and keep the techs and customers moving. We’re looking for a Parts Specialist to join a busy heavy equipment parts department in Livonia. This is a good fit for someone with auto, truck, heavy equipment or industrial parts experience who knows their way around a parts counter and likes staying busy. You’ll be the link between the parts department, technicians, customers and vendors — making sure the right parts get where they need to go. Some days are steady. Some days the phone won’t stop and three techs need parts at the same time. We need someone who can stay organized, move with a sense of urgency and still get the part number right.

Requirements

• Parts counter, parts department or inventory experience preferred
• Auto, truck, heavy equipment, agricultural or industrial parts experience is a plus
• Basic mechanical knowledge — you can look at a component and know what you’re dealing with
• Comfortable working with parts catalogs, vendor websites and inventory systems
• Basic computer skills — Outlook, Excel and similar programs
• Good phone and customer service skills
• Organized and able to keep track of multiple orders at once
• Comfortable working around a busy shop and moving equipment
• Able to lift and move parts and packages, including items weighing 50–100+ lbs when needed

Nice To Haves

• High school diploma/GED preferred

Responsibilities

• Work the parts counter and assist customers and technicians with parts needs
• Look up and identify the correct parts using parts books, catalogs and online systems
• Take parts orders, enter them into the system and follow them through
• Source and order parts from vendors when they aren’t on the shelf
• Handle incoming shipments — receive, check, unpack and put away parts
• Pick and prepare parts for delivery and verify orders before they go out
• Keep the parts counter, shelves and inventory organized
• Manage the internal parts window for technicians and shop staff
• Help with inventory counts and maintain accurate stock
• Answer phones and help customers get what they need without wasting time

Benefits

• Medical, dental and vision coverage
• 401(k) with company match
• Paid time off
• Paid holidays
• Training and ongoing development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED