Parts Sales

W.W. Wallwork, Inc. • Fargo, ND

1d • Onsite

About The Position

The Parts Sales position performs a variety of customer service, marketing, promoting, and advertising duties related to the sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealership's parts department. This position is also responsible for assisting with the phone parts sales and customer service responsibilities.

Requirements

• High School Diploma or G.E.D.
• One year experience in heavy truck parts industry and/or sales.
• Must have excellent customer service skills.
• Ability to read and comprehend instructions and information
• Basic Computer Skills
• Valid driver’s license and clean driving record

Responsibilities

• Handle parts requirements of customers through service and sales.
• Maintain customer goodwill.
• Provides product/service information by answering questions; offering assistance.
• Answers inquiries from customers by clarifying desired information; researching, locating, and providing information.
• Services existing accounts, obtains and follows up on orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential new accounts.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Able to follow directions from a supervisor.
• Able to interact effectively with co-workers.
• Must be able to work independently as well as be a team player with the department.
• Able to understand and comply with posted rules and procedures.
• Adhere to work schedule and maintain regular attendance.
• Performs Wallwork Inc.-wide duties as requested by the designated supervisor.
• Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.

Benefits

• Health, Dental & Vision Insurance
• Health Savings Account
• Employer-Paid Life Insurance & Long-Term Disability
• 401(k) & Profit Sharing Plan
• Voluntary Benefits
• Flexible Spending Accounts
• Paid Time Off (PTO) Plan
• Employee Assistance Program
• Employee Discounts and Special Events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees