Parts Sales Specialist

Redline Equipment • Portage, OH

9d • $18 - $24

About The Position

The Parts Sales Specialist provides quality customer service by selling spare and replacement parts to meet customer needs.

Requirements

• Strong customer relationship and interpersonal skills.
• Excellent attention to detail.
• Ability to use desktop or laptop computer, including Microsoft Office Suites is required.

Responsibilities

• Responsible to proactively execute parts programs and campaigns to adhere to company directives.
• Interact with customers to ensure a positive dealer experience.
• Assist the Parts Sales Coordinator/Manager in achieving efficient operation and profitability goals.
• Fill parts order requests from outside and inside customers in a timely and efficient manner.
• Maintain stocking levels alerting supervisor when inventories are running low.
• Identify new parts and part categories that need to be added to increase customer satisfaction levels.
• Assist in achieving the goals of exceeding customer expectations, maintaining a positive work environment, and maximizing recovery rates.
• Assist with the appearance and organization of the Parts department to communicate professionalism and a commitment to excellence by the dealership.
• Grow knowledge base in agricultural and lawn and garden power systems to bring increased value to the customer and service department relationship.
• Contribute to an environment where the Service department considers the Parts department as a partner.
• Ensure that customer issues are resolved promptly according to company guidelines.
• Complete other work as needed by within the dealership.
• Be quick to help others in the company when they need a hand or have a difficult problem to solve.
• Perform other related duties as assigned.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) with Company Contribution
• Employee Assistance Program
• Paid Time Off
• Incentive Compensation Program
• 100% Company Paid Uniforms
• Company Provided Cell Phone
• Affiliate Rewards Program
• Personal Finance Solutions
• Employee Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees