Parts Sales Specialist

GREENMARK EQUIPMENT LLC • Penn, IN

4d • Onsite

About The Position

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices. Purpose This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Requirements

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Benefits

• Excellent health benefit package begins 1st day
• Paid Holidays
• Paid Time Off
• 401k with company match
• Tool discounts
• Company provided uniforms
• First shift work schedule
• Career stability
• Overtime available
• Team bonuses
• Company paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees