Parts Sales Specialist

Redline EquipmentOttawa, OH
3d$18 - $24

About The Position

The Parts Sales Specialist provides quality customer service by selling spare and replacement parts to meet customer needs. Compensation Range : $18.00 - $24.00 per hour Our Comprehensive Benefits Package Includes: Medical Insurance Vision Insurance Dental Insurance 401(k) with Company Contribution Employee Assistance Program Paid Time Off Incentive Compensation Program 100% Company Paid Uniforms Company Provided Cell Phone Affiliate Rewards Program Personal Finance Solutions Employee Development Program

Requirements

  • Strong customer relationship and interpersonal skills.
  • Excellent attention to detail.
  • Ability to use desktop or laptop computer, including Microsoft Office Suites is required.

Responsibilities

  • Responsible to proactively execute parts programs and campaigns to adhere to company directives.
  • Interact with customers to ensure a positive dealer experience.
  • Assist the Parts Sales Coordinator/Manager in achieving efficient operation and profitability goals.
  • Fill parts order requests from outside and inside customers in a timely and efficient manner.
  • Maintain stocking levels alerting supervisor when inventories are running low.
  • Identify new parts and part categories that need to be added to increase customer satisfaction levels.
  • Assist in achieving the goals of exceeding customer expectations, maintaining a positive work environment, and maximizing recovery rates.
  • Assist with the appearance and organization of the Parts department to communicate professionalism and a commitment to excellence by the dealership.
  • Grow knowledge base in agricultural and lawn and garden power systems to bring increased value to the customer and service department relationship.
  • Contribute to an environment where the Service department considers the Parts department as a partner.
  • Ensure that customer issues are resolved promptly according to company guidelines.
  • Complete other work as needed by within the dealership.
  • Be quick to help others in the company when they need a hand or have a difficult problem to solve.
  • Perform other related duties as assigned.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) with Company Contribution
  • Employee Assistance Program
  • Paid Time Off
  • Incentive Compensation Program
  • 100% Company Paid Uniforms
  • Company Provided Cell Phone
  • Affiliate Rewards Program
  • Personal Finance Solutions
  • Employee Development Program
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