Parts Sales Specialist

UltraSource LLC • Kansas City, MO

2d

About The Position

Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, produce and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers. UltraSource's quality program ensures our products are engineered and produced to meet or exceed our customers' requirements. Reliability, maintainability, and safety are at the forefront of our engineering strategy and support to our dedication to quality.

Requirements

• Associate or bachelor's degree preferred; engineering degree a plus.
• Minimum two (2) years related experience in customer service or sales; general parts sales experience (regardless of industry) is a preferred.
• Excellent customer service and interpersonal skills; responds promptly to customer needs.
• Ability to identify and resolves problems, works well in group problem solving situations.
• Effective verbal and written communication skills.

Nice To Haves

• Experience in a technical setting or knowledge of food packaging and supplies preferred but not required.

Responsibilities

• Ascertains equipment model and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.
• Discusses use and features of various parts.
• Create contacts, prepare quotations, enter orders, and log interactions in the CRM system.
• Communicate inventory needs to the Purchasing department to anticipated customer needs and minimize stockouts.
• Share leads, critical customers information, and market intel with the Equipment, Supplies, and Service teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree