Parts Sales Specialist
About The Position
Originally established to help dealers meet the growing needs of their niche consumers, Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field. Learn more about us at integraldx.com and apply today! The Integral dx Parts Sales Specialist's primary responsibilities are to field customer calls, emails, assisting in parts selection process and cradle to grave order fulfilment. Providing product support knowledge to ensure accurate parts are selected, quoted, sold, packaged and shipped to the customer with correct paperwork. Liaison for intercompany transfers within the RITALKA Organizations. Regular communication with supply chain to ensure accurate stocking levels and lead time generation. Timely communication to internal and external customers.
Requirements
- High school degree or GED
- Computer skills and experience in Microsoft Suite
- Ability to read and understand written information
- Identify problems and review information
- Ability to read or learn to read electrical, hydraulic and pneumatic schematics
- Ability to read exploded parts drawings and bills of material
- Ability to communicate technical status with engineering and management
- Ability to travel between company locations
- Use math skills to solve problems.
- OR Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.
Responsibilities
- Taking phone calls to support parts sales
- Creating sales orders and processing shipments
- Setting up new customer profiles
- Requisitions transportation quotes from carriers
- Contacts carrier representative to make arrangements and to issue instructions for loading and unloading products
- Coordinates shipping
- Ability to understand and willingness to follow existing QC processes
- MRP and documentation processing
- Processing product returns
- Data analysis
- Parts promotion marketing efforts
Benefits
- Medical, Dental, & Vision Insurance
- HSA/FSA options
- Accident & Critical Illness Insurance
- Short- and Long-Term Disability
- 401(k) with Employer Match
- Term Life Insurance
- Employee Assistance Program
- Employee-of-the-Month and Year
- RITALKA University
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
