Parts Sales Specialist

Apple Farm Service•Mechanicsburg, OH

About The Position

Apple Farm Service is looking for a highly motivated individual to join our team as our next Parts Specialist. This candidate will help drive parts sales for the company by finding our customers missing parts or parts to repair their equipment. The Parts Specialist's primary roles will be assisting in the determination of required parts for the customers and stocking new and ordered parts. Customer service is a must as a majority of this candidate's day will be customer-facing. Apple Farm Service is the area's leader in agricultural parts. The company stocks over 80,000 different parts from dozens of major and short lines, such as Case IH, New Holland, Kinze, Great Plains, and many others.

Nice To Haves

Experience selling agricultural, construction, or related parts
Experience in a retail setting
Experience with dealer business information systems
Strong communication and customer service skills
Basic computer operations, such as Outlook, Excel, Word, etc.

Responsibilities

Find the customer's missing or repair parts using computer software, parts guides, and other databases
Find and pick parts from the company's warehouse
Take customer phone calls, emails, faxes, or in-store visits from customers
Obtain appropriate credit and/or payment for retail purchases
Complete transactions from customers through computer software
Receive and stock new and ordered parts in the company's warehouse
Maintain and clean in-store displays and merchandising
Place on order appropriate parts for retail customers
Maintain and stay aware of all major updates to our company's product lines and related aftermarket parts
Communicate to customers when ordered parts are available for pick-up
Assist service department with required parts for repairs