Part Sales Manager – Full Time

Autozone•Marlborough, MA

About The Position

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs are expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, Parts Sales Managers lead by example, demonstrate initiative and leadership, and support AutoZone’s mission of providing trusted automotive solutions. The Parts Sales Manager helps drive sales performance, build a high-performing team, and deliver an exceptional customer experience. The role supports career growth in automotive retail and contributes to store operations, team development, and customer service.

Requirements

  • Demonstrated integrity, decision-making skills, and strong leadership abilities.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Assist the Store Manager in supervising, training, and developing employees and fostering an engaged team.
  • Communicate effectively with customers and employees to support smooth store operations and positive experiences.
  • Monitor sales goals, inventory accuracy, and performance standards.
  • Follow store procedures; manage inventory and cash handling; control shrink; and support operational efficiency.
  • Collaborate with store staff and commercial department leaders to maintain seamless operations and customer service.
  • Lead efforts to exceed sales targets, optimize inventory, process returns promptly, and support merchandising.
  • Enforce PPE use, promote risk management, and uphold company safety standards.
  • Assist in managing commercial and hub departments to support timely deliveries and customer needs.
  • Resolve customer concerns and store operational issues promptly while upholding company policies.
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