Parts Sales Counterperson
About The Position
PARTS SALES COUNTERPERSON: Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is adding to their Parts team in Concord, CA. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: In the Parts Counter Sales role, you will work with customers in person and on the phone to ensure they get the parts they need for their equipment. Every day you will determine customer parts needs through the use of literature, computer programs, and parts knowledge, and recommend parts or services to the customer. To thrive in this role, you must be excellent at maintaining and building relationships with customers and have a winning attitude.
Requirements
- Self-motivation and assertive drive.
- Ability to perform at a high level in a fast-paced and team-oriented environment.
- Verifiable parts counter experience or applicable mechanical/service experience.
- Knowledge of parts inventory.
- Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
- Above-average organizational skills.
Responsibilities
- work with customers in person and on the phone to ensure they get the parts they need for their equipment
- determine customer parts needs through the use of literature, computer programs, and parts knowledge
- recommend parts or services to the customer
- maintaining and building relationships with customers
Benefits
- Competitive pay based on your skills, training, and experience level.
- Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
- Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
- Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
