Parts Counterperson

Team Auto Center•Scottsbluff, NE

About The Position

At TEAM Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at TEAM Auto Center, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Job Summary This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

Requirements

Have a High School Diploma or equivalent
Have a valid Driver's License
Have experience with auto parts sales (must)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Provides high level service to internal and external customers.
Pulls and fills orders from stock
Maintain a weekly bin check to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up