Parts Sales Counterperson I

Papé Jobs • Kelso, WA

7d • Onsite

About The Position

Pape’ Kenworth – Kelso, WA is looking for a motivated and customer-oriented Parts Sales Counterperson I to join their team. In this role, you will be the go-to parts expert for customers maintaining and repairing class 7 & 8 diesel trucks. You will actively engage with customers, identify their needs, and provide recommendations using product literature, specialized software, and your growing knowledge of parts and diesel trucks. The role requires building trust and fostering lasting relationships with clients through excellent customer service, attention to detail, and a commitment to finding the best solutions.

Requirements

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Actively engage with customers to identify their needs and provide recommendations.
• Use product literature, specialized software systems, and knowledge of parts and diesel trucks to offer timely and accurate solutions.
• Translate technical details into actionable parts support.
• Build trust and lasting relationships with clients.
• Provide a great experience for customers.

Benefits

• Competitive pay based on your skills, training, and experience level.
• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• 80 hours of vacation (First year is prorated for new hires based on start date)
• 1 hour of sick leave for every 40 hours worked
• 7 paid holidays each year
• Progressive Vacation Plans based on seniority
• Advancement opportunities (promoting from within)
• Open-door policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed