Parts Sales Counterperson I

Papé Group•Kelso, WA

8d•$22 - $30•Onsite

About The Position

Pape’ Kenworth is looking for a motivated and customer-oriented Parts Sales Counterperson I to join their team. In this role, you will be the go-to parts expert for customers looking to maintain and repair their class 7 & 8 diesel trucks. You will actively engage with customers to identify their needs and provide recommendations using product literature, specialized software systems, and your growing knowledge of parts and diesel trucks. The role requires building trust with customers and providing timely and accurate solutions.

Requirements

Verifiable parts counter experience or applicable mechanical/service experience.
Basic knowledge of parts inventory.
Self-motivation and assertive drive.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
Above-average organizational skills.

Responsibilities

Actively engage with customers to identify their needs and provide recommendations.
Use product literature, specialized software systems, and knowledge of parts and diesel trucks to offer timely and accurate solutions.
Translate technical details into actionable parts support.
Build trust with customers and become a reliable partner.
Provide a great experience for customers.