Parts Sales Coordinator

Nidec Motor Corporation • Lexington, TN

19d • Onsite

About The Position

Edits, analyzes, interprets, and services customer’s inquiries, correspondence, faxes, and telephone calls, varying broadly in nature and scope relative to parts order status such as; shipping dates, order changes, cancellations, product application, and request for quotations, literature, and catalogues.

Requirements

• Previous customer service experience preferred.
• Strong interpersonal skills.
• Strong aptitude for working with systems including Oracle, Microsoft Office, Outlook, Excel.
• Must be a US citizen for positions at the North Mankato facility.

Responsibilities

• Corresponds with customers by phone, fax or email as the situation demands.
• Receives and interprets customer RFQ’s and coordinates internal resources to be able to respond to those RFQ’s.
• Finds cost and applies list price plus discount structure based upon customer account.
• Provides quotations with lead-time and pricing.
• Interfaces with diverse functional groups including Finance, Manufacturing, Purchasing, Shipping and Engineering as needed to ensure on-time shipment and long-term customer satisfaction.
• Resolve customer product issues by directing to appropriate Nidec personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree