Coordinator Parts

REV Group, Inc.•Charlotte, MI

7d•Onsite

About The Position

Spartan Emergency Response (Spartan ER) is a leading designer, manufacturer and distributor of custom emergency response vehicles, cabs, and chassis. Driven by a commitment to quality and innovation, Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis, Smeal Fire Apparatus, and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience. Spartan Emergency Response is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.

Requirements

2+ years experience in warehousing, order fulfillment, inventory control, shipment processing
Excellent attendance
Positive attitude
Strong and consistent attention to detail
Self-motivated with the ability to stay on task
Team oriented
Intermediate computer skills are required; Proficient in Microsoft Office Suite, including Outlook
Commitment to excellence and high standards
Sound judgment with the ability to make timely decisions
Working knowledge of AS/400, and Bar Code scanner systems for inventory control applications, as well as inquiry features in PDM Viewer and DocViewer, are required
Proficient in multiple shipment manifest software (Varsity, UPS World Ship, FedEx Ship Manager, England Logistics TMS, Endicia Dazzle)
Ability to categorize goods using Harmonize Tariff Schedule (HTS)
Willing to improve self / area / company (including pursuing additional training, if needed)
Able to lift 50 pounds waist high
Able to learn, understand, and apply new technologies
Able to work overtime on short notice
Able to embrace change
Strong communication skills, verbal and written
Strong interpersonal skills
Strong organizational, problem-solving, and analytical skills
Proven ability to handle multiple projects and meet deadlines

Nice To Haves

General technical knowledge of Spartan’s products preferred

Responsibilities

Communicate with customers, vendors, and internal stakeholders
Check-in customer returns and determine appropriate routing/disposition
Issue credit memos to customers, as necessary
Review customer purchase orders and Spartan’s sales orders, as necessary, to ensure packaging and shipping requirements are followed
Maintain knowledge of carrier requirements; calculate shipment costs for inbound and outbound shipments; provide shipping cost estimates upon request
Prepare required export documentation including, but not limited to, Commercial Invoices, Certificate of Origin (NAFTA), and Power of Attorney.
Fully and accurately complete bill of lading documents for common carrier shipments including parcel carriers and less-than-truckload (LTL) carriers
Appropriately identify, package, label, and declare inbound and outbound shipments which are regulated as hazardous material according to the 49CFR and IATA/ICAO
Issue customer order invoices and process customer payments using customer provided credit cards, as necessary.
Initiate stock transfers to maintain record accuracy
Follow customer specified requirements to ensure order compliance
Obtain and maintain a valid fork truck/stand up license - including completion of daily maintenance log and proper maintenance of equipment
Request supplier RMAs (Returned Material Authorization) for identified quality issues related to warehouse parts, including vendor recovery cases
Follow up and monitor suppliers in a consistent and organized manner to ensure the management of received defective parts and charge backs
Lead supplier charge back activities including labor and auxiliary expenses
Monitor the return material cage and manage the resolution and charge back system
Provide feedback to various departments to improve recovery rates and turnaround time, and seek to identify opportunities for improvement
Generate required reports showing warranty trends, recovery performance, and other data, as requested
Other tasks as assigned