Parts Sales Coordinator
APCCO•Sanger, CA
•Onsite
About The Position
The Parts Sales Coordinator works in support of the Parts Sales Manager and the Parts Division Manager ensuring parts orders are processed and received by customers.
Requirements
- 3 years of increasing customer service experience
- Refrigeration equipment and component knowledge/requisition experience
- Must read, understand and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle Maintenance Policy
- Maintain a valid driver’s license
- Provide a clear DMV record that is insurable with our company vehicle insurance carrier, including no accidents, incidents or DUI in the past 5 years (and updated annually)
- Participate in company-sponsored programs to maintain or improve driver safety
- Fluent in QuickBooks and other company-based programs
Nice To Haves
- Bachelor’s degree in Business related field
Responsibilities
- Quote, sell, prepare purchase orders and package parts for shipping
- Pull parts from inventory
- Receive inventory in the system
- Maintain parts inventory by ordering as needed and maintain in QuickBooks
- Oversee Glycol/Oil
- Assist in quoting Glycol/Oil to customers
- Order Glycol/Oil
- Maintain all paperwork and customer files in a neat and orderly manner
- Assist customers in placing orders, check on order and billing issues
- Follow-up on “orders with issues” until they are resolved (credits/returns, etc.)
- Make decisions based on customer needs, desires and expectations and on APCCO standards
- Provide free-flowing information and cooperation between customer and APCCO project management and parts team
- Work with project teams to find best approaches to handle customer requests
- Consider the importance of internal/external customer relationships when planning/conducting work and plays a vital role in open communication with customers and suppliers
- Support a positive team atmosphere by modeling and promoting teamwork, diversity, cooperation, communication, professionalism, and respectful mannerisms among all APCCO team members, and hold others accountable to do the same.
- Purchase supplies and other expenses in the most effective manner with an effort to save on operational costs
- Use resources in the most effective and efficient manner and share these with project management team
- Abide by approved budgets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
