Parts Runner

Penske Automotive Group•Warwick, RI

4d•Onsite

About The Position

The Parts Runner is responsible for providing customer service and sales assistance in accordance with company policy. Acts as the primary interface with retail and wholesale customers as well as service department employees to sell the required parts accessories. Additionally, the Parts Runner is responsible for tracking and providing needed parts to complete vehicle service repairs.

Requirements

High school diploma or the equivalent and one year related experience or equivalent combination of education and experience.
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
Commitment to ensuring customers have a world-class experience.
Growth Mindset: Strive to grow the Parts department and your career by hitting challenging monthly goals.
Initiative.
Detailed: Have a keen eye for detail ensuring accuracy while working in a fast-paced environment.
Ability to deliver requested parts to areas throughout the dealership or via delivery vehicles.
Good customer service skills.
Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect parts department including but not limited to hazardous waste disposal, emergency response, safe driving and OSHA Right-to-Know.
Ability to ensure use proper safety equipment.
Computer proficiency.
Excellent communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to process data and organize it for management analysis.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to understand and follow work rules and procedures.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to interact well with others and be a positive influence on morale of department, dealership and organization.
Valid Driver's License

Responsibilities

Provide customer service and sales assistance.
Act as the primary interface with retail and wholesale customers, and service department employees to sell required parts and accessories.
Track and provide needed parts to complete vehicle service repairs.
Deliver requested parts to areas throughout the dealership or via delivery vehicles.
Operate computer to document repair parts charged to correct repair orders.
Perform spot inventory as required.
Ensure use of proper safety equipment.
Comply with federal, state, and local regulations affecting the parts department, including hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know.
Interact well with others and be a positive influence on morale.