Parts Receptionist

Norm Reeves • San Diego, CA

9d • Onsite

About The Position

We are seeking a friendly, organized, and customer-focused Parts Receptionist to join our dealership team. In this role, you will be responsible for answering incoming calls, providing excellent customer service, and supporting the daily operations of our Parts Department.

Requirements

• Strong communication and interpersonal skills.
• Professional phone etiquette.
• Basic computer skills and ability to learn dealership software.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Previous receptionist, customer service, administrative, or dealership experience is a plus, but not required.

Responsibilities

• Answer and direct incoming phone calls for the Parts Department.
• Assist with overflow calls and ensure customer inquiries are handled promptly.
• Follow up with customers regarding parts orders, arrivals, and status updates.
• Support the Parts Department with administrative tasks, filing, and data entry.
• Communicate effectively with customers, technicians, and dealership staff.
• Perform other duties as assigned by management.

Benefits

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed