Parts Order Clerk

American Furniture Warehouse•Webster, TX

1d•Hybrid

About The Position

The role of the Parts Order Clerk is to efficiently receive, maintain inventory, put away part stock, work reports, email vendors, answer phones and distribute parts for merchandise carried by AFW. The Parts Order Clerk is also responsible for pulling parts for Customers, Repair Technicians, Service Technicians, Department Managers and other AFW facilities that request merchandise. This role involves a mix of office and warehouse work and requires a commitment to AFW’s safety policies and procedures. The department is professional and hospitality-based, with a willingness to help others and learn about furniture and its associated parts. The ideal candidate will be able to multitask, stay organized, and follow instructions to meet deadlines.

Requirements

Basic computer knowledge
Typing and 10 key required
Knowledge of Microsoft office, including Word, Excel and outlook
Customer service oriented
Ability to communicate via phone, email, web, text message
Multitask, highly organized, detail oriented
Adapt to a fast-paced work environment
Help other departments, work as a team and independently of direct supervision
Ability to operate a radio frequency (RF) scanner
Follow written and verbal instruction
Meet deadlines
Able to communicate effectively with team members and supervisors
Ability to efficiently work as a team member and independently of direct supervision
Able to have a flexible schedule and work all shifts, holidays, and weekends
Pre-employment drug screen and pre-employment background check must be passed upon the job offer

Nice To Haves

Storis, Sales force, dispatch track, Fed Ex knowledge preferred but not required
Willingness to learn furniture and the parts associated with them

Responsibilities

Receive, maintain inventory, put away part stock
Work reports
Email vendors
Answer phones
Distribute parts for merchandise
Pull parts for Customers, Repair Technicians, Service Technicians, Department Managers and other AFW facilities
Pull, pack and ship parts
Unpack, inspect, label, and put away parts
Communicate effectively with team members and supervisors
Work as a team member and independently of direct supervision
Promote awareness of AFW’s safety policies and procedures