Parts Operations ITO Leader (m/f/d)

GE Vernova • Atlanta, GA

1d • Remote

About The Position

The Parts Operations ITO Leader is a critical role for the Gas Power Services business and GE Vernova. Services ships 300k lines per year, valued at over $2B+, to a global customer base. This role is one of the integral on-ramps to that backlog, and the teams in this organization ensure our ITO operations run smoothly. The Parts Ops ITO leader will lead an organization responsible for guiding ITO support to the Parts Sales team, own quote fulfillment support for ITO and MMP, and lead processes for New Unit Spares quoting and ITO project management. This is a global team that must work across a large set of stakeholders. Primary metrics will include things like quote cycle, quote on-time delivery, NUS quote on-time delivery and fulfillment OTD, and quote and NUS backlog executed.

Requirements

• Bachelor's or master's degree from an accredited university or college
• Major experience in Services & Customer Order and Fulfillment
• Advanced relevant functional work experience (Operations, Fulfillment, Logistics, Commercial Tools, Process Improvement)
• Ability to document, plan, market, and execute programs.
• Fluency in English

Nice To Haves

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Established project management skills.
• Lean background and history using frameworks.

Responsibilities

• Support ITO teams to complete quotes where direct quoting tools are not available or additional support is required.
• Identify and lead process improvement initiatives that eliminate waste and improve the quality of parts quoting for GE Vernova.
• Support customers either on the internal side (e.g., Parts Sales Team) or in some cases external customer support to handle Parts ITO issues.
• Direct and 1-1 leadership for key talent in the parts organization at an operator level supporting key processes.
• Act as a critical integrator to the New Units business, ensuring Services and NU business are aligned on output, forecast, and needs to maximize commercial opportunity.
• Lead a team of ITO NUS specialists to bid and quote NUS contracts that go alongside NU contracts being bid or won.
• Support the product and part number definition of NUS lines post-contract signature and final build development, helping customer teams work through discrepancies in as-sold vs. as-executed parts lists.
• Be a strong advocate for lean processes, waste reduction, and drive daily management and structure in teams.

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• Access to Fidelity resources and financial planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability benefits
• Life insurance
• 12 paid holidays
• Permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager