Parts Operations Coordinator

Tsugami America • Windsor, CT

1d • Onsite

About The Position

Tsugami America is looking for a highly organized, detail-driven professional to manage several active repair and parts projects in a fast-paced office environment. This role is ideal for someone who enjoys coordinating complex workflows, communicating with multiple teams, and staying calm under pressure while maintaining exceptional accuracy. The Parts and Rotary Repair Project Coordinator is responsible for preparing return repair paperwork, creating work orders, tracking and updating rebuild statuses, updating and communicating timelines with vendors, distributors, and customers, generating purchase orders, quotes, and invoicing. This position strives to ensure the highest level of quality and customer satisfaction.

Requirements

• 3+ years of experience in project coordination, customer support, operations, or administrative coordination
• Experience managing multiple projects or workflows simultaneously
• Strong organizational and time-management skills
• Intermediate Microsoft Office skills required
• Excellent written and verbal communication skills
• Ability to adapt quickly in a fast-moving business environment
• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Nice To Haves

• ERP or Salesforce experience is a plus

Responsibilities

• Coordinate multiple repair and rebuild projects simultaneously
• Create and manage work orders, purchase orders, quotes, and invoices
• Track timelines, project status updates, and vendor communications
• Maintain highly accurate records and electronic audit files
• Communicate project progress clearly with customers, vendors, and internal teams
• Ensure all documentation, approvals, and order details are completed accurately
• Help resolve issues quickly to minimize delays and maintain customer satisfaction
• Prioritize urgent requests while maintaining quality and accuracy
• Work cross-functionally with service, parts, operations, and management teams
• Perform related duties as required.

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed