Parts Manager

Vermeer Midwest- Plainwell•Plainwell, MI

12d•Onsite

About The Position

Parts Manager 📍 Plainwell, MI 🔧 Full-Time About Vermeer Midwest At Vermeer Midwest, we’re not your average equipment dealership. We’re a family-owned company built on strong values, hard work, and a team-first culture. Every day, our people make a real impact—for each other, our customers, and our communities. When you join our team, you're not just getting a job—you’re building a career with a company that cares about your success and well-being. If you're ready to be Equipped to Do More , we’d love to meet you. Job Summary We are seeking a motivated and customer-focused Parts Manager to lead parts operations at our Plainwell location. In this role, you will perform a variety of in-store customer service, sales, promoting, advertising, and stocking duties related to receiving and delivery of parts and tooling. Duties involve working in an effective and efficient manner to satisfy internal and external customer requirements as well as providing leadership and motivation to other parts team members.

Requirements

High school diploma or GED required
At least 2 years of experience in vehicle or heavy equipment parts ordering (or equivalent experience) preferred
Previous supervisory or management experience preferred
Strong verbal and written communication skills
Excellent customer service and sales abilities
Strong organizational skills and attention to detail
Proven time management skills with the ability to meet deadlines
Strong analytical and problem-solving abilities
Leadership skills with the ability to delegate and prioritize tasks effectively
Ability to perform in a fast-paced and occasionally high-pressure environment
Ability to build and maintain positive working relationships with customers and team members
Proficiency in Microsoft Office, inventory systems, and internet tools
Ability to safely operate a forklift in accordance with company safety policies

Responsibilities

Determine correct replacement parts and pricing using catalogs, schematics, computer systems, inspections, and customer descriptions
Provide customers with guidance on proper tooling for specific equipment needs
Support technicians by identifying and supplying the correct parts for repair jobs
Place and manage orders for stock inventory and urgent machine-down situations
Receive, stock, and organize inventory using established systems
Inspect parts for defects and coordinate exchanges or returns as needed
Fill customer orders accurately and efficiently from available inventory
Prepare invoices, sales receipts, and related documentation
Lead, motivate, and support parts team members to ensure high performance