Parts Manager- OpenRoad Mazda Port Moody

OpenRoad Auto Group • Port Moody, BC

2d • Onsite

About The Position

OpenRoad Mazda Port Moody is seeking a full-time Parts Manager to lead their Parts Department. The company emphasizes a forward-thinking culture, continuous improvement, and a vision to be the national automotive leader in customer experience. They are looking for team players who are eager to learn, work hard, and take ownership. OpenRoad is recognized as one of Canada's Best Employers and Best Managed Companies, offering opportunities for career acceleration and growth within a large and rapidly expanding automotive retail group.

Requirements

• Excellent interpersonal, organizational, and communicational skills.
• Ability to motivate and train staff.
• Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department.
• Current knowledge of local sources of supply.
• Knowledge of techniques for receiving, storing, and issuing parts and supplies.
• Ability to maintain records and prepare reports using a computerized equipment maintenance system.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Ability to work constructively with members from all departments within the dealership.
• A valid British Columbia driver’s license with a clean driving record.

Responsibilities

• Champion OpenRoad’s Climate Goals.
• Build strong customer relationships and operate the Parts Department at maximum efficiency and profitability.
• Hire, train, motivate, counsel, and monitor the performance of parts department staff.
• Direct and schedule tasks and activities of parts department staff.
• Conduct meetings with parts department employees to discuss activities and matters that require attention and planning.
• Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
• Handle customer complaints immediately and according to the dealership’s guidelines.
• Prepare and administer an annual operating budget for the Parts Department.
• Establish individual parts levels and balance them for maximum turnover.
• Meet with dealership management on a regular basis to review current parts department performance, set future performance objectives, plan promotional activities and discuss other critical department matters.
• Maintain good working relationships with manufacturers.
• Follow Company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor.
• Perform other duties as assigned by management.

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Computer Rebate Program
• Employee Referral Program
• Employer RRSP Matching
• Internal and external, training & development opportunities for skill-development and growth
• Comprehensive extended health and dental plan, tailored around Associate wellness
• Recognition and Engagement Events!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed