Port Moody

Commissionaires BC•Port Coquitlam, BC

1d•Hybrid

About The Position

Commissionaires BC is currently recruiting for a Station Attendant to work with us on the West Coast Express line. The West Coast Express has stations from Waterfront to Mission. For this position, the focus is between the Port Coquitlam, Coquitlam and Port Moody stations. This is a unionized position with a schedule of Monday - Friday 5:00am - 9:00am and Monday - Wednesday 2:30pm - 6:30pm. The pay rate is $26.17/hr.

Requirements

Excellent communication skills
Ability to travel to the various sites with your own vehicle
Basic First Aid (OFA 1)
Ability to handle emergency situations in a calm and professional manner
Fluent English written, verbal and reading skills
Demonstrated interest and experience in serving the public
Positive and professional attitude, with strong customer service skills
Physically able to perform onsite duties that include: lifting, walking stairs, patrol interior and exterior points

Nice To Haves

You hold a positive and can do attitude
You are reliable and committed
You can think on your feet and problem solve
You can work alone or as part of a team

Responsibilities

Providing superior customer service to clients and the public
Greeting customers, and assisting them with use of the service
Public announcements regarding train difficulties and delays
Administering the Lost & Found
Performing random fare validation checks, as well as passenger counts
Monitoring stations for vandalism, maintenance, and safety concerns
Keeping station conditions clean, presentable and safe, including trash, snow, and graffiti removal
Maintaining equipment and inventory
Liaising with law enforcement when necessary
Investigating and documenting incidents promptly and accurately
First responder in building emergencies such as evacuations and medical emergencies
Reporting to the Site Supervisor and Operations Management for further duties as necessary