VW/AUDI PARTS MANAGER

Hanania Automotive Group•Jacksonville, FL

1d•Onsite

About The Position

Hanania Automotive Group is looking for an experienced Parts Manager to join their team. In this vital role, you’ll oversee the parts department, ensuring that customers receive the parts they need with outstanding service while managing inventory and leading a dedicated team. If you’re driven, detail-oriented, and eager to contribute to a dynamic dealership, we want to hear from you!

Requirements

Customer-Focused: You excel at providing top-notch service and solving customer needs quickly and efficiently.
Strong Communicator: Whether with customers, team members, or vendors, you keep everyone informed and on track.
Team Leader: You’re experienced in supervising, training, and motivating a team to succeed.
Organized & Detail-Oriented: You maintain accurate records, manage inventory, and coordinate orders with precision.
Automotive Knowledge: You have a strong understanding of automotive parts or a genuine interest in learning.
Tech-Savvy: Basic computer skills and a quick ability to adapt to new systems.
Problem-Solver: You know how to tackle challenges and keep things running smoothly in a busy environment.
High School Diploma or GED.
Ability to lift up to 50 pounds and perform physical tasks as needed.
A valid driver's license.
Must pass background check and hair follicle drug screen.

Nice To Haves

Previous experience in a dealership or related setting is preferred.

Responsibilities

Assist customers in selecting the required parts, provide information on companion parts and current specials, and handle phone calls with professionalism.
Maintain accurate inventory records, pull and fill orders from stock, and coordinate emergency orders for out-of-stock parts.
Oversee the coordination of orders for shipment, delivery, or pick-up, and ensure timely follow-up on back-ordered parts.
Review body shop estimates for parts accuracy and notify the body shop of parts arrivals and deliveries.
Supervise and train parts drivers, shipping and receiving staff, and parts counter associates.
Assist with managing daily operations within the parts department.
Process returns, issue credits for returned parts, maintain repair orders and invoices, and manage special-order parts records.
Maintain the cleanliness of counter areas, follow safety procedures, and participate in tracking lost sales to optimize department performance.