Parts Manager - Relocation Assistance Available

Truck Centers•Springfield, IL

1d•Onsite

About The Position

Truck Centers, Inc. is seeking a dynamic and results-driven Parts Manager to lead the day-to-day operations of the Parts department. This role involves fostering a culture of exceptional service, knowledge, resourcefulness, and personal responsibility among the team. The Parts Manager will lead sales and warehousing teams in a fast-paced heavy-duty truck parts operation, ensuring efficient parts delivery to other departments and managing various aspects of inventory and vendor relationships.

Requirements

High school diploma or GED
5+ years of management experience in parts sales or related trucking industry experience
Thorough knowledge of computer inventory control systems
Demonstrated customer service and communication skills
Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
Resourceful, collaborative team leader
Strong personal conviction of producing quality work, being an integrated team player, and commitment to company values
Valid driver's license with ability to meet insurance requirements
Willingness to participate in a pre-employment background check and drug screen

Responsibilities

Lead the day-to-day operations of the Parts department.
Foster a culture of exceptional service, knowledge, resourcefulness, and personal responsibility.
Hire, train, coach, and evaluate the Parts team, and support their career development.
Manage the department schedule, operating budget, performance evaluations, corrective action plans, performance improvement plans, and inventory reports.
Lead the sales and warehousing teams in a fast-paced heavy-duty truck parts operation.
Collaborate with other department managers to ensure timely parts delivery for internal jobs.
Track P&L statements, performance metrics, and cycle counts.
Supervise periodic and annual inventory counts.
Recommend and enforce pricing strategy based on company goals, purchasing power, volume, and customer loyalty.
Manage invoicing accuracy, inventory levels, cores, warranty recovery, and obsolescence.
Approve departmental purchase orders and schedule expenditures with a lean management approach.
Build relationships with vendors and customers to grow market share, including hosting appreciation events.
Follow up with customers on order status, estimates, and routine sales calls.
Identify opportunities for departmental efficiency improvements, waste reduction, and goal forecasting.
Stay updated on company, DTNA, and OEM bulletins regarding new parts, product lines, recalls, failures, and industry trends, and train the team on process/policy changes.
Ensure the department complies with federal, state, and local environmental and safety requirements.