Parts Manager

Two Harbors Machine Shop, Inc / SERCO Loaders•Two Harbors, MN

7h•$55,000 - $72,000•Onsite

About The Position

Serco Loaders is seeking an experienced and organized Parts Manager to oversee our parts department operations at our Two Harbors, MN location. This position is central to keeping our customers’ equipment running and our service team fully supported. You’ll manage parts inventory, lead a small team, and build strong relationships with vendors and customers alike.

Requirements

3+ years of parts department experience, preferably in heavy equipment, ag, or construction machinery
Strong knowledge of parts identification and inventory management systems
Proven ability to lead and motivate a small team
Excellent communication and customer service skills
Proficient in dealership management or parts software (CDK, Equip, or similar)
Proficient in Microsoft Office products
High school diploma or equivalent required

Nice To Haves

associate degree preferred

Responsibilities

Manage day-to-day parts department operations including ordering, receiving, and inventory control
Maintain accurate stock levels to support service technicians and minimize equipment downtime
Process parts orders for walk-in customers, service department, and wholesale accounts
Supervise and develop parts department staff, providing training and performance guidance
Monitor and report on department performance including sales, margins, and fill rates
Coordinate closely with the service department to ensure parts availability for scheduled jobs
Handle customer inquiries, quotes, and warranty parts processing professionally
Ensure the parts room and counter area are clean, organized, and safe