Parts Front Counter Sales Representative

North Central Utility of Wisconsin LLC•DeForest, WI

120d•Onsite

About The Position

North Central Utility (NCU) is seeking a self-motivated and results-driven Front Counter Sales Representative to join their team in the heavy-duty truck & trailer parts industry. NCU is a large semi-trailer dealership with multiple locations and an extensive parts department. This role involves representing NCU to walk-in customers, educating them on parts and services, processing orders, and assisting with various store operations to increase sales volume and build customer loyalty. This is a safety-sensitive position.

Requirements

High School Diploma or GED equivalent
Driver’s License in good standing
Strong computer skills
Microsoft Office (Word, Excel, Outlook) proficiency
Proficient with technology
Ability to meet the physical demands of the position, including, but not limited to, the ability to sit, stand, walk, bend, twist, reach overhead, stoop, and squat repetitively for long periods of time
Ability to repetitively push/pull and/or lift/carry at least 50 pounds
Driving is a duty of this job
Ability to work independently and with a team
High degree of integrity and a strong work ethic
Strong interpersonal skills
Excellent verbal, written, and presentation skills
Strong attention to detail
Excellent planning, organizational, and time management skills
Positive attitude
Flexibility and ability to adapt to change with a professional demeanor
High energy

Nice To Haves

Previous experience preferred
Experience in heavy-duty truck/trailer, refrigeration industrial, or auto parts: 1 year (Preferred)

Responsibilities

Represent NCU to all walk-in store customers
Educate the retail customer on NCU parts and services
Assist with delivery and route operation
Answer phone
Order processing
Assist with parts stocking and store organization
Load & unload vehicles as needed
Increase sales volume through promotional sales & activity
Suggest items of value to build customer loyalty and identify opportunities for incremental sales volume as needed
Order parts and fill back orders
Work with management to eliminate excess inventory and increase turns
Accurate and timely processing and completion of paperwork
Assist ensuring that parts are pulled and ready for daily deliveries
Build relationships with customers
Assist in flyer creation
Assist back counter parts sales reps
Assist in warehouse
Sell product features
Assist with EOY Inventory
Assist Manager as needed
Other Tasks as Assigned