Parts Driver

RWC Group•Spokane Valley, WA

About The Position

RWC Group is a family-owned company that emphasizes commitment, compassion, hard work, a unified vision, and supporting the success and development of its employees. The company offers paid training and mentorship, and encourages employees to improve regardless of their experience level when they join. The Parts Driver safely delivers parts to customers, prepares customer orders, picks up returns, and communicates with customers about products. The role also supports warehouse operations, including stocking shelves and maintaining a clean work environment. The position includes customer-service responsibilities such as building rapport, exceeding customer expectations, and collecting payments on credit accounts.

Requirements

1–2 years of prior driving experience.
Valid driver’s license and a clean driving abstract.
Excellent written and oral communication skills, with eagerness to improve.
Strong organizational skills, including workload management, time management, and prioritization.
Ability to lift up to 50 lbs.
Ability to work independently and as part of a team.

Nice To Haves

Previous experience in a customer service role.

Responsibilities

Safely and expertly deliver parts to customers as needed.
Select and stage parts for customer orders.
Create positive customer experiences by exceeding customer expectations.
Pick up customer returns in a timely and proficient manner.
Communicate with and educate customers about products.
Build rapport with customers to encourage repeat business.
Perform daily collection of credit accounts.
Assist with warehouse duties, including stocking shelves and keeping the environment clean.